Development

The Efficient Process Frontier

The efficient frontier is defined as “… the set of optimal portfolios that offer the highest expected return for a defined level of risk or the lowest risk for a given level of expected return.” https://www.investopedia.com/terms/e/efficientfrontier.asp In the same fashion, processes inherently have a risk v. value calculation The “Efficient Process Frontier” is the set […]

Development

Operational Processes as an Asset Type

Operational Processes and Operational Efficiency have been likened to any other asset that a firm purchases. For instance, the “Return on Investment” of operational processes is freely bandied about as if processes are like any other asset. In another example, “Process Mining” likens the artifacts of any process, it’s audit trail, to the ore of […]

Development

Do You Understand your Workflows?

Do you feel that you don’t understand where you are in any given workflow?  Does IT give you a daily report of job failures but you have no sense for what really happened overnight or during the day?  Summarizing the logs is insufficient for gaining a true understanding of what’s important. Separate the “Watcher” from […]